Aroma Essential Oils 13 Fragrance Varieties
- Free EU Shipping over 130 €
- 2-6 Business days EU delivery
- 14-day money-back guarantee
- 1 Free gift per order
"MOMENT" is our brand new series of essential oils for aromatherapy. All our oils are 100% natural and pure, without any additives. Each blend of essential oil is carefully crafted by a professional French perfumer with the aim of providing you with a unique sensory experience, specially designed to enhance your moments of self-care and tranquility.
Essential oils are concentrated aromatic compounds extracted from various parts of plants such as flowers, leaves, fruits, stems, and roots. These oils contain the distinctive scent and essence of the plant, giving them their unique aromas and properties.
Aromatherapy, using essential oils and techniques such as massage, steam treatment, diffusion, inhalation, and perfume, can help stimulate the human nervous system, promote metabolism, reduce stress and anxiety, improve sleep quality, enhance well-being, and create a sense of calm.
We offer 11 different fragrance varieties :
Amour Rose / Neroli Blossom / Floral Fusion/Oriental Beauty/ Yuzu Breeze/
Monet's Garden/ Citrus Forest/ Magnolia Aura/Zen wood/ Aroma Queen/
Parisian Dream/ Sandal wood/ Cedar Impression
In 3 different sizes:
- 5 ml comes with a black walnut wood diffuser.
- 15 ml comes with a black walnut wood diffuser.
- 2 ml is only a fragrance sample and does not include a wood diffuser.
Usage Instructions:
-
Home Aromatherapy Diffusion: Use 3-4 drops of essential oils per 100 ml of water in your diffuser or add a few drops to a wooden scent holder or crystal stone. This slowly releases the aroma and creates a pleasant atmosphere in your home. You can also use this oil as a car freshener.
-
Bathing: Mix 4-5 drops of oil with shower gel and then add it to your bathwater. This enhances your bathing experience with relaxation and pleasure.
-
Foot Bath: Improve leg circulation by adding a few drops of essential oil to a foot bath.
-
Steam Inhalation: Pour hot water into a bowl, add 1-2 drops of essential oil, and cover your head and the bowl with a towel. Inhale the steam for 5-10 minutes to relieve nasal congestion and relax.
-
Massage Oil: Dilute essential oil with a carrier oil for a soothing massage. This can help relax your body and calm your mind.
-
DIY Soap: Add a few drops of essential oil to your homemade soap recipes for a unique and delightful scent.
Store essential oils in a cool, dry place, away from direct sunlight or high temperatures to avoid heat. Avoid direct contact with undiluted essential oils on the skin, as they can cause skin irritation. If applying to the skin, dilute it with a carrier oil.
We hope you will be satisfied with your order from coohe.dk. However, if you, as a consumer, are not pleased with your purchase, you have the right to cancel your order within 14 days ("cooling-off period") from the day you receive the goods. The returned items must be sent to us within 14 days of notifying us of your cancellation.
Please note that the shipping costs for returning goods when canceling always fall on you as the buyer.
If you wish to exchange for another item, the new product/order will be sent to you free of shipping charges.
Note: We do not accept returns of sale items.
Return Label: You can purchase a return label from us for DKK 49,-. This allows you to easily return items. The label includes delivery to our address, package insurance, and track and trace.
Returned items must be unopened, unused, and in their original condition for health and hygiene reasons. The right to cancel will be void if you use the product in a way that significantly reduces its resale value. The item must be returned unused and in the same condition as when you received it. We reserve the right to refuse a refund if the items cannot be resold.
We always recommend testing a new product on a small area of skin (e.g., your hand) before use to ensure no reactions occur.
Please note that you are responsible for the goods until we receive them, and you will need to cover the return costs if the item is damaged. If the item is damaged or lost during shipment, you may be held liable. In this case, it is your responsibility to provide documentation for the return. Once the item is received in good condition, your refund will be processed within 3 days to the buyer’s account.
Returned items should be sent to:
COOHÉ Denmark ApS
Landerslevvej 41B,
3630 Jægerspris,
Denmark
Email: info@coohe.dk
Complaints
Upon receiving your COOHÉ package, please inspect the shipment immediately to identify any defects, faulty products, or incorrect items.
If your package is damaged during transport or you find any defective or incorrect items, please contact our customer service immediately via email at info@coohe.dk.
You will receive a refund for the purchase price and all shipping costs within 3 days after COOHÉ receives the returned items from you. COOHÉ reserves the right to reject complaints about products that have not been used as intended or handled properly. We also do not accept complaints if more than 20% of the product has been used.
If you have questions about how defective/incorrect products or incorrect items are defined, please contact us at info@coohe.dk.
Warranty – If There Is Something Wrong with the Item
COOHÉ offers a 24-month warranty in accordance with Danish consumer law, covering defects that arise from normal use of the item. This means that you may be entitled to repair, exchange, or a price reduction, depending on the specific situation if your complaint is valid.
The warranty does not cover defects, damages, or wear and tear directly or indirectly caused by incorrect use, poor maintenance, violence, or unauthorized alterations.
Complaints about defects must be communicated to COOHÉ within a reasonable time after the defect has been discovered or should have been discovered. If you file a complaint within two months after discovering the defect, the complaint will always be considered timely. Please contact customer service with documentation of the defect, such as a photo or video. We will then provide instructions.
In case of disputes, we follow the decisions of the Danish Consumer Complaints Board.
For issues with defects, missing deliveries, or incorrect items, please contact:
Email: info@coohe.dk
Phone: 40355213
Address: Landerslevvej 41B, 3630 Jægerspris, Denmark
When returning an item, please provide a detailed description of the problem on a note or via email.
If the complaint is justified, we will refund your reasonable shipping costs for returning the item. If the complaint is not justified, you will be responsible for all transportation costs, including our shipping costs for returning the item after inspection.
Remember, the item must always be sent in proper packaging, and you must obtain proof of shipment. You are responsible for the item until we receive it, so keep your postal receipt, including shipping details and any track and trace number.
Complaints Process
If we cannot reach an agreement on what you are entitled to, you have the following options:
You can submit a complaint about a product or service to the Nævnenes Hus, Mediation Team for Consumer Complaints, Toldboden 2, 8800 Viborg, via the complaint portal for Nævnenes Hus. The mediation team will attempt to resolve the dispute, and if unsuccessful, you can bring the complaint before the Consumer Complaints Board.
The EU Commission's online complaints portal can also be used to submit a complaint. This is particularly relevant for consumers residing in another EU country. Submit your complaint here: http://ec.europa.eu/odr. When submitting a complaint, you must provide our email address: info@coohe.dk.
